Where can I get my stuff?
All shirts are printed after the order is made. We do not keep in stock.
The process of getting or delivering your shirt is between 3-5 working days. During that time you will be kept informed of the process and you will receive a message (ex. Your shirt ready and traveling to you! :D).
Pick up info:
Anton Popov 1, Skopje
Monday – Friday / From 11 – 16h
Map Link
Where can I find care instructions?
Care instructions and details are printed on a label attached to the purchased product.
How do I use a Coupon?
After choosing the products go to your cart where you can see a “Coupon” section. In order to redeem a coupon simply enter the code as is shown, leaving out empty spaces between characters and then click “Apply”. Afterwards, you will see the discounted amount and your current order total, upon which you can proceed to the checkout phase and complete the order.
Shirt info
There are detailed sizing charts and measuring instructions on each product page which you can access by clicking “Size Info”. Before finalizing any purchase, please always check measurements to ensure a perfect fit for you.
All shirts that are bought after the seasonal promotion (If there is no info on the shirt on this site that is limited), are made after the order. That means that the inside tag and shirt label are not put on the shirt.
Where can I get a Coupon Code?
We know that you guys like treats, so occasionally we tend to send out some in a form of a Coupons which you can redeem at the store. To catch one of these follow me on Instagram, Facebook or Twitter.
Can I change or cancel my order?
Sure, just send us an email at hello@dreadpen.com within 60 minutes upon your purchase with the stated issue and the order number, and we will do our best to resolve it as quickly as possible. BEWARE! The order cannot be changed or canceled once it departs the warehouse.
Can I return an item for an exchange or a refund?
Yes. Before sending any item(s) back, please contact us at hello@dreadpen.com with the stated issue and order number. We only accept returns that are made within 10 days from the date the order left the warehouse. The returned item(s) must be unworn, undamaged and in their original condition along with the package. Be sure to always obtain the postage receipt before you send us the return, in case of damage or loss. Prior to sending please check if the package is damaged, if it is we require that you provide suitable packing before sending it back to us. Any goods damaged during transport on their way back will be considered your responsibility and will be sent back without a refund.
In an unlikely case of faulty goods or wrong items, we will issue a full refund or exchange of the item(s).
Shipping cost on any returned product(s) will be paid by your side.
Wrong sizing will not be refunded.
Please read the sizing info and double check it before ordering.